Privacy Policy

1. Introduction

V3 Capital Group ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, postal address
• Property Information: Details about your renovation project, property type, and requirements
• Communication Data: Records of correspondence and consultation requests
• Technical Data: IP address, browser type, device information, and usage data

3. How We Use Your Information

We use your information to:

• Provide renovation and construction services
• Respond to inquiries and provide quotes
• Schedule consultations and site visits
• Communicate project updates and information
• Improve our services and customer experience
• Comply with legal obligations

4. Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal bases:

• Contract Performance: To fulfill our contractual obligations for renovation services
• Legitimate Interests: To operate and improve our business
• Consent: Where you have given explicit consent for specific purposes
• Legal Obligation: To comply with applicable laws and regulations

5. Data Sharing and Disclosure

We may share your information with:

• Trusted contractors and subcontractors working on your project
• Professional advisors (lawyers, accountants, insurers)
• Regulatory authorities when required by law
• Service providers who assist in our business operations

We do not sell your personal information to third parties.

6. Your Rights

Under UK GDPR and the Data Protection Act 2018, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Restrict processing of your data
• Data portability
• Object to processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner's Office (ICO)

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

9. Contact Us

For privacy-related questions or to exercise your rights, please contact us:

• Email: v3capitaluk@gmail.com
• Phone: +44 07979746650
• Address: Temple Court 751-753, Ilford, IG2 6RJ, United Kingdom

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.